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Operations and policy information regarding COVID-19

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  • ENHANCING SAFETY FOR YOUR JOURNEY

We are as eager as you are to get back to exploring our world and to doing so responsibly. Our number one priority is the safety of our guests, our guides, the local people you will encounter on your adventure, and your local community when you return home. Boundless Journeys has reviewed our operations, and we are working with local partners and guides to ensure that our trips going forward have appropriate enhanced safety precautions in place.

Small-group adventure travel already incorporates much of what is being advised by medical experts: exploring outdoors, in small groups, and in less crowded locations. While nothing can completely eradicate every risk and trip participants have certain responsibilities to be diligent in following health guidelines, below are some additional procedures you can rely on when traveling with Boundless Journeys. Please bear in mind that some destinations may have their own guidelines that will be followed accordingly.

If you have a question not addressed here or you would like further clarification, please don’t hesitate to email us at info@boundlessjourneys.com or call 1-800-941-8010. We will update this page periodically, so continue checking here for the latest.

Sanitizing and Hygiene

We are working with our local teams to ensure they are following the recommended guidelines of health authorities and procedures for cleaning surfaces and equipment, and that hotels and restaurants we use are doing the same. Vehicles are sanitized nightly and high-touch surfaces more frequently during the tour. We are reviewing our fleet of vehicles and making determinations about using larger vehicles when necessary to allow each guest more space.

Your guide will provide frequent reminders and opportunities for handwashing and hand sanitizer use and will let you know as we enter situations where face mask use is recommended or required.

We ask each guest to bring a personal bottle of hand sanitizer and plan to use it frequently, as well as a personal face mask, which may be required in certain situations. The TSA is now allowing travelers through security with hand sanitizer bottles up to 12 ounces in size.

Physical Distancing

On the trail, we ask our guides to remind everyone to be mindful of spacing, not only from their fellow group members, but also from others on the trail. During other activities or in enclosed spaces, our guides will inform you of local policies. Guests should bring a face covering and be prepared to use it based on the situation. With an average group size of just 10 guests, we are already in a good position to achieve appropriate distancing while still enjoying being together.

In addition, it is easy to take over any of our scheduled dates with your own group of travel companions. Please see “Make it Your Own” pricing listed on each trip page for more details or call us at 1-800-941-8010 to find out more.

Meals

As always, part of the criteria for us selecting restaurants is for the high level of cleanliness and customer service they provide. When practical, we will dine outside on restaurant patios and terraces and enjoy trailside picnics.

Picnic lunch selection may change to provide more pre-packaged items, though we’ll continue to strive to keep these products local and fresh. Our guides will continue to wash their hands and/or use hand sanitizer before preparing lunches and use gloves and masks when handling food.

Evening meals will continue to offer a memorable end to the day, and we will provide sensible options for seating as well as increased options to dine with your own party.

Public Transportation & Public Spaces

For logistical reasons, we use public transportation on a few of our tours. This may include island ferries, cable cars, and local buses. We also occasionally visit small museums and enter other public spaces. Local regulations will guide the cleaning and sanitation schedule. You should be prepared to wear a face covering in close proximity, and guides will remind guests to wash or sanitize hands after touching surfaces in these areas.

Questions?

Our dedicated team of travel experts are here to help.

1-800-941-8010

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