Terms and Conditions

SCHEDULED GROUP DEPARTURES

Multi-trip Discounts

It's a big, fascinating, diverse planet on which we live, and Boundless Journeys wants you to explore more of it! We offer discounts on multiple-trips taken in the same calendar year – simply contact our office for details.

Reservations

Reserve early! Our tours often fill months in advance, and our maximum group size is smaller than most tour operators. For immediate confirmation of your trip, call our office directly at 1-800-941-8010 and charge your initial deposit to your credit card. You may also request a reservation online. We will confirm your reservation within one business day of receiving your application.

Upon receipt of your deposit, we will mail your confirmation letter, detailed trip planner (including packing suggestions, useful destination information, and a suggested reading list), and insurance recommendations.

Payment Schedule*

At the time of reservation: $500 USD per person, plus internal airfare if applicable
90 days prior to tour departure: Balance due.

*Payment schedules for some safaris, Private Collection departures, custom trips, and certain special events vary. These exceptions are clearly indicated in the detailed itineraries for each of these trips.

All payments may be made by check or credit card. Prices are in US dollars and all payments must be made in US dollars. Prices may be subject to change prior to confirming a reservation. Once a trip is confirmed with a deposit paid, the price is guaranteed with the following exceptions: foreign currency fluctuations in excess of 5% from the rate on date of confirmation, and unforeseen increases in government taxes, fees, and levies beyond the control of Boundless Journeys.

Single Supplements

Accommodations (hotels, tents, cruise cabins) are based on double occupancy. A single supplement is paid by participants who specifically request single accommodations, subject to availability. If you reserve at least 120 days prior to departure, you may be eligible for a reduced or free single supplement.* This is generally limited to the first one or two solo travelers to reserve, and the reduction is outlined in the pricing for each trip. Please note, free or reduced single supplements are not combinable with other offers or promotions.

If you are traveling alone and wish to share accommodations, we will try to match you with a roommate of the same gender. If you reserve at least 120 days ahead and a roommate is not available, you will only be charged a “forced” single supplement in the amount of 50% of the standard single supplement* (unless otherwise noted in the detailed itinerary). Single accommodations are limited so you are encouraged to reserve early!

*This does not apply to cruises in the Galapagos Islands. Please see these trip pages for more details.

Cancellations & Refunds

If you need to cancel your trip, you should call Boundless Journeys or your travel agent immediately, and then send notification in writing by e-mail, fax, or mail. Certain fees will apply, calculated as of the date Boundless Journeys receives written notice of cancellation.

Cancellation Fee Schedule*

Minimum fee is $100 per person
90 to 61 days before departure is 25% of the trip price
60 to 46 days before departure is 50% of the trip price
45-0 days prior to departure is 100% of the trip price

*Cancellation and transfer schedules for cruises, safaris, Private Collection departures, custom trips, and certain special events are often more strict. These exceptions are clearly indicated in the detailed itineraries for each of these trips. Internal airfare purchased on your behalf by Boundless Journeys is subject to the airline's cancellation policies.

Transfers

You may transfer to another trip that is within the same calendar year without penalty by notifying us of your wish to transfer 90 days or more prior to departure. After that time our normal cancellation fees apply.

Canceled Trips

In the rare event that Boundless Journeys must cancel a tour, all trip members will be notified a minimum of 60 days before the trip departs and will receive a full refund of payments made to Boundless Journeys. Boundless Journeys reserves the right to cancel any tour for any reason, including insufficient tour enrollment. Boundless Journeys is not responsible for expenses incurred by guests in preparing for a canceled tour, including, but not limited to, nonrefundable airline tickets, visa fees, inoculations, equipment, etc. We encourage you to contact our office prior to purchasing your airline tickets to check the status of your tour.

Trip Cancellation Insurance

We strongly recommend purchasing Trip Cancellation and Interruption Insurance. Travel insurance information is enclosed with your trip planning materials, or a policy can be purchased through our office or your travel agent. This can help prevent needless loss in case of serious illness, accident, or death of the traveler, traveler's immediate family, or traveling companion.

What Your Trip Includes

The land cost for a typical trip includes the following:

  • Expert leadership

  • Accommodations during your tour

  • All or most meals

  • All activities as noted in the itinerary and the necessary equipment for such activities

  • Ground transportation and support vehicles

  • Luggage transport

  • Entrance fees and permits

  • Gratuities for meals, porters, and hotel service

Each trip varies slightly, so speak with our travel experts or ask for a detailed itinerary that includes the specifics. Travel to and from tour meeting/departure points, pre- and post-tour accommodations and meals, optional activities, optional gratuities for your guide(s), and personal items are not included.

PRIVATE COLLECTION DEPARTURES

Private Collection Reservations

Plan ahead! While we can often organize amazing private trips for our clients with as little as 4-6 weeks notice, we recommend contacting Boundless Journeys at least 12 months ahead to assure the best availability for your dates. To begin the conversation about your private trip, call our office directly at 1-800-941-8010. You may also e-mail [email protected] and a Private Collection Trip Specialist will be in touch on the next business day.

Private Collection Payment Schedule*

Initial group deposit: $500 USD to proceed with confirming your Private Collection trip dates
Within two weeks of confirmation: $500 USD per person, plus internal airfare (if applicable)
120 days prior to Private Collection tour departure: Balance due

*Payment schedules for cruises, safaris, Private Collection departures, custom trips, and certain special events may vary. These exceptions are clearly indicated in the detailed itineraries for each of these trips.

All payments may be made by check or credit card. Prices are in US dollars and all payments must be made in US dollars. Once a trip is confirmed with all deposits paid, the pricing structure is guaranteed with the following exceptions: foreign currency fluctuations in excess of 5% from the rate on date of confirmation, and unforeseen increases in government taxes, fees, and levies beyond the control of Boundless Journeys.

Private Collection Single Supplements

Accommodations (hotels, tents, etc.) are based on double occupancy. A single supplement is paid by participants who require single accommodations. Private Collection trip prices are generally based on two or more participants; therefore, single supplements for "solo" Private Collection trips will vary, and are available upon request.

Private Collection Cancellations & Refunds

If you need to cancel your Private Collection trip, you should call Boundless Journeys or your travel agent immediately, and then send notification in writing by e-mail, fax, or mail. Certain fees will apply, calculated as of the date Boundless Journeys receives written notice of cancellation.

Private Collection Cancellation Fee Schedule*

Minimum fee is $500 per person
120 to 91 days before departure is 25% of trip price
90 to 61 days before departure is 50% of trip price
60-0 days prior to departure is 100% of trip price

*Cancellation and transfer schedules for cruises, safaris, Private Collection departures, custom trips, and certain special events may be more strict. These exceptions are clearly indicated in the detailed itineraries for each of these trips. Internal airfare purchased on your behalf by Boundless Journeys is subject to the airline's cancellation policies.

Canceled Private Collection Trips

In the rare event that Boundless Journeys must cancel a Private Collection trip, all trip members will be notified immediately and will receive a full refund of payments made to Boundless Journeys. Boundless Journeys reserves the right to cancel any Private Collection trip for any reason. Boundless Journeys is not responsible for expenses incurred by guests in preparing for a canceled tour, including, but not limited to, nonrefundable airline tickets, visa fees, inoculations, equipment, etc.

Trip Cancellation Insurance

We strongly recommend purchasing Trip Cancellation and Interruption Insurance from the application we enclose with your trip planning materials or through your travel agent. This can help prevent needless loss in case of serious illness, accident, or death of the passenger, passenger's immediate family, or traveling companion.

What Your Private Collection Trip Includes

The land cost for a typical trip includes the following:

  • Expert leadership

  • Accommodations during your tour

  • Meals as outlined in the itinerary

  • All activities as noted in the itinerary and the necessary equipment for such activities

  • Ground transportation and support vehicles

  • Luggage transport

  • Entrance fees and permits

  • Gratuities for included meals, porters, and hotel service
Each trip varies slightly, though, so speak with our travel experts or ask for a detailed itinerary for the specifics. Travel to and from the tour meeting/departure points, pre- and post-tour accommodations and meals, optional activities, optional gratuities for your guide(s), and personal items are not included.


CUSTOMIZED PRIVATE TRIPS

Initial Consultation

A complimentary initial consultation by a Boundless Journeys trip planning specialist is included for all Custom Trip inquiries. During this initial consultation, a budget range (excluding airfare), number of participants, and preliminary itinerary (subject to amendment due to availability and budget issues) will be agreed on.

Custom Trip Planning Fee

In recognition of the additional time required to customize an itinerary to meet your specifications, Boundless Journeys charges a Custom Trip Planning Fee of $250. This fee, payable at the end of the Initial Consultation, is non-refundable and will be applied to the final balance of the trip. This fee allows for 10 hours of the Trip Planner's time. For longer, more complex trips, or subsequent changes made to the preliminary itinerary at the traveler's request, an additional Custom Trip Planning Fee may be charged, seperately from the final balance of the trip.

Price

The trip price is based on the number of participants in your group and the agreed upon itinerary. Should your group decrease in size prior to your departure, Boundless Journeys reserves the right to adjust the price accordingly.

Additional Terms and Conditions

Please note that Customized Private Trips are subject to all of the same terms and conditions outlined under "Private Collection Departures", above.


TERMS & CONDITIONS

These paragraphs (together with the Terms & Conditions form you will sign before joining your tour) define our responsibility with respect to all our tours. PLEASE READ IT CAREFULLY. Payment of your deposit represents your acceptance of the following:

ACKNOWLEDGEMENT AND ASSUMPTION OF RISKS
I acknowledge that I am voluntarily participating on the Tour with knowledge that travel involves numerous risks and dangers including, but not limited to: the forces of nature; civil unrest; terrorism; roads, trails, hotels, vehicles, boats or other means of conveyance which are not operated or maintained at standards common in the United States; high altitude; accident or illness without access to means of rapid evacuation or availability of medical supplies; the adequacy of medical attention once provided; physical exertion for which I am not prepared; consumption of alcoholic beverages; or negligence (but not willful or fraudulent conduct) on the part of the Company and other service providers. I acknowledge that the enjoyment and excitement of adventure travel is derived in part from these and other inherent risks of travel. For myself, or for the Child, I assume all risks of the Tour, inherent and otherwise and whether or not described above. I agree to be responsible for my own welfare, and accept any and all risks of delay, unanticipated events, illness, injury, emotional trauma, or death. If signed on behalf of the Child, I have discussed the travel risks with the Child, and he or she wishes to participate in the Tour nevertheless.

RELEASE AND INDEMNITY
I, an adult traveler, or as parent or legal guardian of the Child, for myself and to the maximum extent allowed by law, on behalf of the Child, agree to release and not to sue Boundless Journeys, Inc., its owners, directors, and staff (individually and together, “Released Parties”) with respect to any and all losses which I or the Child may suffer arising from the acts or omissions of the Released Parties, fellow travelers, third party service providers, or any other person. In addition, I agree to indemnify (that is protect and defend, and satisfy claims against) the Released Parties with respect to losses suffered by or caused by me or the Child. These agreements of release and indemnity include claims arising from the negligence (but not the gross negligence or intentionally wrongful acts) of the Released Parties.

SUBSTITUTIONS
The Company reserves the right to replace or substitute guides and accommodations identified in the Tour materials, modify the order in which places are to be visited, and may make other changes in the itinerary where deemed advisable for the comfort and well-being of the travelers.

DENIAL OF PARTICIPATION
The Company reserves the right to deny participation in the Tour to any traveler the Company, in its sole discretion, judges to be incapable of meeting the rigors and requirements of the Tour activities, or whose actions or deportment it judges unsuitable for group travel.

MEDICAL
I represent that neither I nor the Child (if applicable) has any condition, physical or mental, which would cause me, or the Child, to be a danger to ourselves or to others. I understand that I am solely responsible for determining my emotional and medical suitability for the Tour and will consult with my, or the Child’s, physician and/or a travel medicine expert, regarding medical and health safety precautions appropriate for the Tour. I have answered fully and truthfully the questions posed to me on the Guest Questionnaire regarding my, or the Child’s, medical history and condition, and will notify the Company immediately if those answers require amendment or supplementation.

MEDIA RELEASE
The Company reserves the right to use photographic or film records of any of its Tours, and may use any such records for promotional and/or commercial purposes, without compensation to the traveler. For myself or for the Child (if applicable) I hereby assign all right, title, and interest in or to any media in which my, or the Child’s, name or likeness might be used by the Company. The Company has no responsibility for photographic or other images taken by others.

INDEPENDENT THIRD PARTY SERVICE PROVIDERS
I understand that certain services reserved by the Company, including but not limited to transportation, hotel accommodations, restaurants, and others, may be purchased from various independent suppliers not affiliated with the Company (the Third Party Suppliers). These Third Party Suppliers are independent contractors only, and are not agents, partners, co-venturers or otherwise associated with the Company. I understand further that the Company does not and cannot control the quality of their services.

Accordingly, I understand that, even if the Company has recommended or offered the services of a Third Party Supplier which it believes is suitable for me, or the Child, the Company is not responsible for any loss or harm to me, the Child, or any other member of my or the Child’s family, including delay, cancellation, mishap, inconvenience, expense, bodily injury or death, or damage to property, which may arise from an act or omission of a Third Party Supplier, participation in an activity, or visit to a site. In the event of an injury, damage to property, delay or any other loss, compensation must be sought from the Third Party Suppliers, not from the Company.

I understand further that each of these Third Party Suppliers is subject to the laws of the state or country in which the service is provided. The liability of Third Party Suppliers may be limited by their tariffs, conditions of carriage, tickets and vouchers, and international conventions and agreements.

DISPUTE RESOLUTION
I understand that trip applications are subject to acceptance by Boundless Journeys, Inc., and upon acceptance shall be deemed to have been entered into in the State of Vermont. In the unlikely event a legal dispute should arise between me, or the Child, and any of the Released Parties, the following conditions will apply: (a) the dispute will be submitted to a neutral third party mediator in Vermont, with both parties dividing equally the costs of such mediator. If the dispute cannot be resolved through mediation then (b) the dispute shall be submitted for binding arbitration through the American Arbitration Association in Vermont; (c) the dispute will be governed by Vermont law; and (d) the maximum amount of recovery to which I, or the Child, will be entitled under any and all circumstances will be the sum paid by me, or on behalf of the Child, to the Company for the Tour.  

ACKNOWLEDGMENT OF ARBITRATION
I UNDERSTAND THAT THIS AGREEMENT CONTAINS AN AGREEMENT TO ARBITRATE.  I UNDERSTAND THAT AFTER SIGNING THIS AGREEMENT, I WILL NOT BE ABLE TO BRING A LAWSUIT CONCERNING ANY DISPUTE THAT MAY ARISE WHICH IS GOVERNED BY THE ARBITRATION AGREEMENT, UNLESS IT INVOLVES A QUESTION OF CONSTITUTIONAL OR CIVIL RIGHTS. INSTEAD, I HAVE AGREED TO SUBMIT ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS AGREEMENT TO AN IMPARTIAL ARBITRATOR OR ARBITRATORS IN ACCORDANCE WITH THE ARBITRATION PROCEDURES SET FORTH HEREIN.

 

 

Testimonials

Peru Hiking Tour"I have never had better guides on any trip, EVER! Many tour companies can show you the various Inca ruins. With Boundless Journeys, we also saw and learned about Peruvian culture in a very engaging manner."
- Rich Gleitsmann, Peru: The Sacred Valley & Machu Picchu

Boundless Journeys Facebook
Boundless Journeys Twitter




*Required

For Reservations & Customer Service:
Toll-free: (800) 941-8010
Monday-Friday, 9:00 a.m. to 5:00 p.m. ET
[email protected]

Home Office:
Boundless Journeys
998 South Main Street, Suite 2
Stowe, VT 05672 USA
Phone: (802) 253-1840
Toll Free: (800) 941-8010
Fax: (802) 253-1844
Email: [email protected]

Frequently Asked Questions
Click to view FAQs about our journeys.

Travel Editors & Writers:
Please visit our Media Gallery.