Terms and Conditions

SCHEDULED GROUP DEPARTURES

Multi-trip Discounts

It's a big, fascinating, diverse planet on which we live, and Boundless Journeys wants you to explore more of it! We offer discounts on multiple-trips taken in the same calendar year – simply contact our office for details.

Reservations

Reserve early! Our tours often fill months in advance, and our maximum group size is smaller than most tour operators. For immediate confirmation of your trip, call our office directly at 1-800-941-8010 and charge your initial deposit to your credit card. You may also request a reservation online. We will confirm your reservation within one business day of receiving your application.

Upon receipt of your deposit, we will mail your confirmation letter, detailed trip planner (including packing suggestions, useful destination information, and a suggested reading list), and insurance recommendations.

Payment Schedule*

At the time of reservation: $500 USD per person, plus internal airfare if applicable
90 days prior to tour departure: Balance due.

*Payment schedules for some safaris, Private Collection departures, custom trips, and certain special events vary. These exceptions are clearly indicated in the detailed itineraries for each of these trips.

All payments may be made by check or credit card. Prices are in US dollars and all payments must be made in US dollars. Prices may be subject to change prior to confirming a reservation. Once a trip is confirmed with a deposit paid, the price is guaranteed with the following exceptions: foreign currency fluctuations in excess of 5% from the rate on date of confirmation, and unforeseen increases in government taxes, fees, and levies beyond the control of Boundless Journeys.

Single Supplements

Accommodations (hotels, tents, etc.) are based on double occupancy. A single supplement is paid by participants who specifically request single accommodations, subject to availability. If you are traveling alone and wish to share accommodations, we will try to match you with a roommate of the same gender. If you reserve at least 90 days ahead and a roommate is not available, you will only be charged a "forced" single supplement in the amount of 50% of the standard single supplement (unless otherwise noted in the detailed itinerary). Single accommodations are limited so you are encouraged to reserve early.

Cancellations & Refunds

If you need to cancel your trip, you should call Boundless Journeys or your travel agent immediately, and then send notification in writing by e-mail, fax, or mail. Certain fees will apply, calculated as of the date Boundless Journeys receives written notice of cancellation.

Cancellation Fee Schedule*

Minimum fee is $100 per person
90 to 61 days before departure is 25% of the trip price
60 to 46 days before departure is 50% of the trip price
45-0 days prior to departure is 100% of the trip price

*Cancellation and transfer schedules for cruises, safaris, Private Collection departures, custom trips, and certain special events are often more strict. These exceptions are clearly indicated in the detailed itineraries for each of these trips. Internal airfare purchased on your behalf by Boundless Journeys is subject to the airline's cancellation policies.

Transfers

You may transfer to another trip that is within the same calendar year without penalty by notifying us of your wish to transfer 90 days or more prior to departure. After that time our normal cancellation fees apply.

Canceled Trips

In the rare event that Boundless Journeys must cancel a tour, all trip members will be notified a minimum of 60 days before the trip departs and will receive a full refund of payments made to Boundless Journeys. Boundless Journeys reserves the right to cancel any tour for any reason, including insufficient tour enrollment. Boundless Journeys is not responsible for expenses incurred by guests in preparing for a canceled tour, including, but not limited to, nonrefundable airline tickets, visa fees, inoculations, equipment, etc. We encourage you to contact our office prior to purchasing your airline tickets to check the status of your tour.

Trip Cancellation Insurance

We strongly recommend purchasing Trip Cancellation and Interruption Insurance. Travel insurance information is enclosed with your trip planning materials, or a policy can be purchased through our office or your travel agent. This can help prevent needless loss in case of serious illness, accident, or death of the traveler, traveler's immediate family, or traveling companion.

What Your Trip Includes

The land cost for a typical trip includes the following:

  • Expert leadership

  • Accommodations during your tour

  • All or most meals

  • All activities as noted in the itinerary and the necessary equipment for such activities

  • Ground transportation and support vehicles

  • Luggage transport

  • Entrance fees and permits

  • Gratuities for meals, porters, and hotel service

Each trip varies slightly, so speak with our travel experts or ask for a detailed itinerary that includes the specifics. Travel to and from tour meeting/departure points, pre- and post-tour accommodations and meals, optional activities, optional gratuities for your guide(s), and personal items are not included.

PRIVATE COLLECTION DEPARTURES

Private Collection Reservations

Plan ahead! While we can often organize amazing private trips for our clients with as little as 4-6 weeks notice, we recommend contacting Boundless Journeys at least 12 months ahead to assure the best availability for your dates. To begin the conversation about your private trip, call our office directly at 1-800-941-8010. You may also e-mail info@boundlessjourneys.com and a Private Collection Trip Specialist will be in touch on the next business day.

Private Collection Payment Schedule*

Initial group deposit: $500 USD to proceed with confirming your Private Collection trip dates
Within two weeks of confirmation: $500 USD per person, plus internal airfare (if applicable)
120 days prior to Private Collection tour departure: Balance due

*Payment schedules for cruises, safaris, Private Collection departures, custom trips, and certain special events may vary. These exceptions are clearly indicated in the detailed itineraries for each of these trips.

All payments may be made by check or credit card. Prices are in US dollars and all payments must be made in US dollars. Once a trip is confirmed with all deposits paid, the pricing structure is guaranteed with the following exceptions: foreign currency fluctuations in excess of 5% from the rate on date of confirmation, and unforeseen increases in government taxes, fees, and levies beyond the control of Boundless Journeys.

Private Collection Single Supplements

Accommodations (hotels, tents, etc.) are based on double occupancy. A single supplement is paid by participants who require single accommodations. Private Collection trip prices are generally based on two or more participants; therefore, single supplements for "solo" Private Collection trips will vary, and are available upon request.

Private Collection Cancellations & Refunds

If you need to cancel your Private Collection trip, you should call Boundless Journeys or your travel agent immediately, and then send notification in writing by e-mail, fax, or mail. Certain fees will apply, calculated as of the date Boundless Journeys receives written notice of cancellation.

Private Collection Cancellation Fee Schedule*

Minimum fee is $500 per person
120 to 91 days before departure is 25% of trip price
90 to 61 days before departure is 50% of trip price
60-0 days prior to departure is 100% of trip price

*Cancellation and transfer schedules for cruises, safaris, Private Collection departures, custom trips, and certain special events may be more strict. These exceptions are clearly indicated in the detailed itineraries for each of these trips. Internal airfare purchased on your behalf by Boundless Journeys is subject to the airline's cancellation policies.

Canceled Private Collection Trips

In the rare event that Boundless Journeys must cancel a Private Collection trip, all trip members will be notified immediately and will receive a full refund of payments made to Boundless Journeys. Boundless Journeys reserves the right to cancel any Private Collection trip for any reason. Boundless Journeys is not responsible for expenses incurred by guests in preparing for a canceled tour, including, but not limited to, nonrefundable airline tickets, visa fees, inoculations, equipment, etc.

Trip Cancellation Insurance

We strongly recommend purchasing Trip Cancellation and Interruption Insurance from the application we enclose with your trip planning materials or through your travel agent. This can help prevent needless loss in case of serious illness, accident, or death of the passenger, passenger's immediate family, or traveling companion.

What Your Private Collection Trip Includes

The land cost for a typical trip includes the following:

  • Expert leadership

  • Accommodations during your tour

  • Meals as outlined in the itinerary

  • All activities as noted in the itinerary and the necessary equipment for such activities

  • Ground transportation and support vehicles

  • Luggage transport

  • Entrance fees and permits

  • Gratuities for included meals, porters, and hotel service
Each trip varies slightly, though, so speak with our travel experts or ask for a detailed itinerary for the specifics. Travel to and from the tour meeting/departure points, pre- and post-tour accommodations and meals, optional activities, optional gratuities for your guide(s), and personal items are not included.


CUSTOMIZED PRIVATE TRIPS

Initial Consultation

A complimentary initial consultation by a Boundless Journeys trip planning specialist is included for all Custom Trip inquiries. During this initial consultation, a budget range (excluding airfare), number of participants, and preliminary itinerary (subject to amendment due to availability and budget issues) will be agreed on.

Custom Trip Planning Fee

In recognition of the additional time required to customize an itinerary to meet your specifications, Boundless Journeys charges a Custom Trip Planning Fee of $250. This fee, payable at the end of the Initial Consultation, is non-refundable and will be applied to the final balance of the trip. This fee allows for 10 hours of the Trip Planner's time. For longer, more complex trips, or subsequent changes made to the preliminary itinerary at the traveler's request, an additional Custom Trip Planning Fee may be charged, seperately from the final balance of the trip.

Price

The trip price is based on the number of participants in your group and the agreed upon itinerary. Should your group decrease in size prior to your departure, Boundless Journeys reserves the right to adjust the price accordingly.

Additional Terms and Conditions

Please note that Customized Private Trips are subject to all of the same terms and conditions outlined under "Private Collection Departures", above.

LIMITATION OF LIABILITY

These paragraphs (together with the Release of Liability & Assumption of Risk you will sign before joining your tour) define our responsibility with respect to all our tours. PLEASE READ IT CAREFULLY. Payment of your deposit represents your acceptance of the following terms and conditions:

Boundless Journeys, Inc. (and its employees, agents, guides, associates, directors, officers and shareholders, hereinafter referred to as “Boundless Journeys, Inc.”) gives notice that services provided in connection with its itineraries, including transportation, hotel accommodations, restaurants, and other services, are purchased from various independent suppliers who are not affiliated with Boundless Journeys, Inc. in any way. Although we endeavor to choose the best suppliers available, Boundless Journeys, Inc. has no right to control their operations and therefore makes these travel arrangements upon the express condition that Boundless Journeys, Inc. shall not be liable for any delay, cancellation, mishap, inconvenience, expense, irregularity, bodily injury or death to person, or damage to property, occasioned through the conduct or default of any company or individual engaged in providing these services. Each of these passenger conveyance companies, tour companies, hotels, restaurants, and other independent suppliers is subject to the laws of the state or country where the service is provided. The liability of independent suppliers may be limited by their tariffs, conditions of carriage, tickets and vouchers, and international conventions and agreements.

The cost of all Boundless Journeys, Inc. tours is priced on the basis of travelers agreeing to this Limitation of Liability. In consideration for participating in the tours, travelers agree not to sue Boundless Journeys, Inc. with respect to, and forever release them from, all liability for economic loss and physical or mental injury, direct or indirect, arising in connection with the tour—including, without limitation, permanent disability and death; any emotional distress; any loss of services, financial support, aid, consortium, or companionship; and any damage to or loss of property—in each case even if caused in whole or in part by the conduct, including the negligence, of Boundless Journeys, Inc., except where such loss, injury, or damage is caused by willful or fraudulent conduct on the part of Boundless Journeys, Inc., in which case the traveler shall have the right to mediation and arbitration as further described in the Release of Liability & Assumption of Risk, which travelers will sign before joining their tour.

Travelers further agree that they will hold Boundless Journeys, Inc. harmless with respect to any claims arising in connection with the tour made by (a) the travelers’ family members, dependents, or heirs, or (b) third parties whom the travelers, their estate, or their family members, dependents, or heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from Boundless Journeys, Inc.; except where the loss, injury, death, or damage is caused by reckless or fraudulent conduct on the part of Boundless Journeys, Inc.

The right is reserved to substitute both guides and accommodation for those listed in the catalog and tour materials, as well as reverse the order of places to be visited and make other reasonable changes in the itinerary where deemed advisable for the comfort and well-being of the travelers. Boundless Journeys, Inc. reserves the right to decline or accept—or to restrain from further participation—any traveler it judges to be incapable of meeting the rigors and requirements of participating in the tour activities, or any traveler whose actions or deportment it judges unsuitable for group travel.

In further consideration for participation on the tour, Boundless Journeys, Inc. reserves the right to use photographic or film records of any of its tours, and may use any such records for promotional and/or commercial purposes, without remuneration to the traveler. Travelers agree to assign all right, title, and interest they may have in or to any media in which their name or likeness might be used to Boundless Journeys, Inc.

 

Testimonials

India Cultural Tour"On our Royal Rajasthan trip we were treated like royalty. From the incredible hotels, to feeling like a queen when the village children raced to see us…a wonderful enlightening experience."
 - Kathy Larson, India: Royal Rajasthan

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For Reservations & Customer Service:
Toll-free: (800) 941-8010
Monday-Friday, 9:00 a.m. to 5:00 p.m. ET
info@boundlessjourneys.com

Home Office:
Boundless Journeys
998 South Main Street, Suite 2
Stowe, VT 05672 USA
Phone: (802) 253-1840
Toll Free: (800) 941-8010
Fax: (802) 253-1844
Email: info@boundlessjourneys.com

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