Boundless Global LLC TERMS AND CONDITIONS (updated 12.30.2025)
Boundless Global LLC specializes in curating ultimate off-the-beaten-path tours for the adventure-seeking traveler. Our experiences are set across the globe within Africa, Europe, Asia, the Middle East, Latin America, the South Pacific as well as Antarctica. The terms “we”, “us”, and “Boundless Journeys”, refer to Boundless Global LLC, a Vermont limited liability company. The term “you”, “traveler”, “participant” or “guest” refers to the person making a booking with us and all members of their group.
CONTRACT. We draw your attention to the terms and conditions of travel below, these terms and conditions including all brochures, documents, correspondence and the terms and conditions of our Suppliers form the basis of the contract with you (collectively, “Terms and Conditions”). Before making a booking with us you must ensure that you have read and understood these Terms and Conditions (and ask any questions you may have). Please be aware that these Terms and Conditions contain waivers of liability as well as waivers of class action and venue selection and notice clauses. By making any payment to Boundless Journeys or participating in any of our travel experiences, you are accepting all of the Terms and Conditions set forth herein (including the Cancellation and Chargeback sections) and acknowledging that you have read the Terms and Conditions of this legally binding agreement and agree with it. If you do not agree with any part of these Terms and Conditions, you must not make a booking with us or pay us in connection with our travel-related services. If you are making a booking as a group/family, the leader of the group is responsible for sharing these Terms and Conditions with all members of the group/family for whom they are making the booking and is financially responsible for the booking. If a travel agent makes the booking on your behalf, the agent is responsible for sharing these Terms and Conditions with you and all the members of the group you are traveling with and is financially responsible for the booking. We will not be liable for a group leader’s and/or travel agent’s failure to share these Terms and Conditions with all travelers in their group.
You represent and warrant that (a) you are of sufficient age to use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent, including any minors in your group, and accept these Terms and Conditions on their behalf, and (c) the information supplied by you or members of your group is true and correct. Further, you agree that any violation of any such Terms and Conditions may result in (a) the cancellation of your reservation or purchase, (b) your forfeiture of any monies paid for your reservation or purchase, and (c) you being denied access to the applicable travel-related product or service.
CHANGES TO THESE TERMS AND CONDITIONS. Boundless Journeys reserves the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms and Conditions will be posted here on this website and are effective immediately on posting, and as such the current terms will apply to your booking.
Booking/Payment. When you are ready to start your next travel adventure simply contact us for a complimentary consultation either by email, phone or by filling out the contact information on the website at https://www.boundlessjourneys.com/. We will then discuss your vision and our booking process. Registration will be processed via our online system and booking will be confirmed upon receipt of the requested traveler information and payment of your applicable deposit. Please note that certain departures require a NON-REFUNDABLE deposit. After booking is processed you will receive your confirmation letter, Trip Planner and itinerary (subject to change as described herein), an invoice with payment information, any applicable supplier terms and conditions, and travel insurance information. The invoice is subject to change until you receive confirmation that your travel is booked. All prices are in U.S. Dollars (USD), and all payments must be made in the same. You must execute a legally binding payment authorization in connection with your travel purchases. In addition, we require your acknowledgement and agreement to these Terms and Conditions in connection with the foregoing.
Custom Tours
If you decide that Boundless Journeys is the right fit for planning your customized trip, you will pay the trip deposit (as required by Boundless Journeys or its Suppliers). Some highly-customized itineraries may also require a NON-REFUNDABLE planning fee, which is determined based on the complexity of your trip, in our sole discretion, and will be in a minimum amount of $250 for itinerary creation and travel planning support. Our itineraries take many hours of planning and work to create the unique experience we aim to give our travelers and as such our customized planning fee, if any, for your trip, is NON-REFUNDABLE even if you cancel your trip or decide not to book. Please note that your customized proposal is not guaranteed until a deposit is made and may change at any time based upon supply and demand. You agree to full payment of our planning fee prior to receipt of any proposal that has required extensive work by our team to create.
Airfare (domestic, international or inter-tour) to your arrival and from your departure destinations, is only included as expressly described in your itinerary and Trip Planner. You must not make any flight reservation until you have checked with the Boundless Journeys team and verified that your departure is confirmed. Travelers who purchase airfare prior to checking with Boundless Journeys do so at their own risk and are solely liable for any resulting change fees, penalties, or losses related to said booking. Your contract for airfare is with the carrier and subject to its terms, conditions and policies and we will not be liable for any change fees or cancellation fees or other additional cost you incur with the air carrier.
Once booking is processed, we will provide you with instructions regarding payments and all due dates. While Boundless Journeys may send out a payment schedule reminder, it is the traveler’s sole responsibility to make all payments in full and on time as stipulated. Failure to make any payment, including full and final payment, may result in the cancellation of your travel. In such a case this would be considered a cancellation by you and the cancellation terms and fees as described in the Cancellation section below would be in effect.
Deposits and Payments
Please note that tour prices are based on the number of participants in your group and the agreed upon itinerary. If your group size decreases in size prior to departure, we reserve the right to adjust the price accordingly, in Boundless Journeys’ sole discretion.
Exceptions: Payment schedules for some safaris, custom trips, and certain special events vary from the above schedule. These exceptions are noted in the detailed trip itinerary and Trip Planner.
Late Registrants
While Boundless Journeys will make every attempt to accommodate travelers, late registrations are subject to availability and cannot be guaranteed. Travelers who register after the final payment due date (typically within ninety (90) days of a trip’s departure date), must pay in full at the time of registration and may be assessed a Late Registration Fee plus any increase in prices (e.g., increased airfare, hotel rooms, admission tickets, etc.) in Boundless Journeys sole discretion.
Worthy Cause Initiative: Boundless Journeys is proud to announce a new Worthy Cause Initiative program that supports local community initiatives in many of the destinations we travel to. A portion of all trip proceeds will be donated on behalf of each traveler to one of these worthy causes. For more information on this program, please contact us at [email protected].
IMPORTANT NOTE: Our tours are carefully curated experiences for groups of participants, and as such you are only entitled to request or make changes to your itinerary as stipulated in the Changes and Cancellations section below. Please note some changes will be considered cancellations and the cancellation terms set forth herein will apply. Further, our tours are purchased as complete packages, which means you will not be provided with an itemized breakdown of costs in connection therewith due to the contractual agreements with our Suppliers. Rest assured, our aim is to provide you with a seamless and enjoyable travel experience, and we are available to address any queries or concerns you may have about the package or its inclusions.
Please review all correspondence and documents carefully and promptly as we will not be responsible for any errors or your unawareness of Supplier terms. It is your responsibility to review all travel documentation and alert us within twenty-four (24) hours of receipt of those documents with any corrections.
TRAVELER INFORMATION. We bring to your attention the importance of accuracy. Names provided to secure reservations must match travelers’ passports. Any minor name corrections advised after airline tickets have been issued will incur fees. Not all name corrections will be permitted by airlines and may require the purchase of a new ticket. As mentioned above, please review documents carefully and promptly as we will not be responsible for any errors. It is your responsibility to review all travel documentation and alert us within twenty-four (24) hours of any corrections. Travelers voluntarily assume full and sole responsibility for any and all risks and/or costs involved with failure to report any errors and/or omissions to documentation.
Baggage Fees/Information. Baggage and personal effects are at all times the sole responsibility of the traveler. Due to continual changes in airline baggage and seat selection policies, it is suggested that you inquire with your airline’s website for up-to-date fees & information. Boundless Journeys is NOT responsible for additional fees incurred for baggage and/or seating assignments. The Department of Transportation along with the Federal Aviation Administration outline which materials are hazardous to carry in your baggage. More detailed information on this is available at https://www.tsa.gov/travel/security-screening/whatcanibring/all.
Re-confirm Your Flight. Boundless Journeys advises you personally to re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check in online 24 hours prior to departure. It is recommended that you arrive at the airport a minimum of two (2) hours prior to departure for domestic flights, and three (3) hours for international flights.
Insecticide Notice. Travelers are encouraged to check the list of countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft on the U.S. Department of Transportation’s website, as this list is updated from time to time: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements
PAYMENT METHODS/CHARGEBACKs. Payments will be processed through a secure online system and can be made via major credit cards including Visa, Mastercard, American Express and Discover and/or by ACH or check. For travelers who choose to pay via check, please contact Boundless Journeys for more details on how to do so. All check payments will be considered provisional until we have received notification from the financial institution that the check has cleared. Travelers must provide us with a click (checkbox) or signed authorization for every transaction for your trip. Your authorization is a legally binding agreement for us and/or Supplier to process payment and an acknowledgement and agreement to these Terms and Conditions including the cancellation terms. As such, you agree not to make any improper chargebacks.
Please note that Boundless Journeys reserves the right to assess a 3% processing fee for any full and final payments made via credit card.
Post-Booking Charges. You authorize Boundless Journeys to charge your credit card number and process payment for any change fees, price increases, or supplemental payments that you incur post-booking. If you prefer a different payment method, you must notify us in writing at the time of booking.
Chargebacks
In certain cases, you have the ability to dispute charges with credit card and other payment facilitation companies (“chargebacks”). Before initiating a chargeback, the traveler must send an email to [email protected] concerning any questions or concerns about our charges. We will work with you in attempting to resolve your concerns. Boundless Journeys retains the right to dispute any chargeback that is improper and recover any costs, including attorney’s fees related to improper chargebacks, and to cancel any travel reservation related to that improper chargeback. The following chargeback scenarios are improper, and we retain the right to investigate and rebut the chargeback claims below, including without limitation:
PRICE AND RATE CHANGES. The prices in your proposal reflect known costs at the time upon issued and are accurate on that date. However, we may change prices as Suppliers adjust theirs. Prices including estimated fuel costs and local taxes may change. When your booking is confirmed, we will provide updated payment information showing the current price and what is included. Once you pay your deposit and any fees, and confirm your booking, your price is fixed except for changes in fuel costs, airport charges, scheduled airfares, transportation-related charges from Suppliers, local taxes or dues, currency fluctuations, government actions, airline surcharges, tariffs, port fees, or fees for services. If these costs increase or decrease, we will notify you accordingly and reserve the right to pass on these unexpected costs to you in whole or in part. If we do so and your trip price increases by more than ten percent (10%) of the original tour cost excluding any insurance premiums, you may cancel the booking within ten (10) days of receipt of notice of the change in tour cost and obtain a full refund, less any non-refundable deposits to our Suppliers. Except as provided above, after you make your final payment, your price is locked in. We reserve the right to correct any pricing errors or changes before your travel is confirmed and will inform you of any such changes when you book.
What’s Included In Your Trip
Please note that trip descriptions that appear on our website and in our brochures and other marketing materials are for informational purposes and the specific trip you book may have variations in the itinerary and pricing. All tours are subject to the specific inclusions and exclusions as explicitly outlined in your Trip Planner and final itinerary. Subject to the foregoing, they generally include:
Accommodations
Accommodations are provided only as detailed in your itinerary and are typically based on double occupancy. Special requests such as single occupancy, private bathrooms, lower floors, and/or connecting rooms, must be made at the time of booking (as may not be available). While we will make reasonable efforts to communicate your requests to the Supplier, such requests are not guaranteed and are at the discretion of the Supplier. There may be additional charges for such requests which will be solely the expense of the guest making the request.
Single Supplement – Scheduled Group Departures
If you have booked 120 days prior to trip departure, you may be eligible for a reduced or free single supplement. This is generally limited to the first one or two solo travelers to book and based on availability, and the reduction is outlined in the pricing for each trip. If you are traveling alone and wish to share accommodations, we will try to match you with a roommate of the same gender. If you reserve at least 120 days ahead and request a roommate but one is not available, you will receive a $500 USD reduction from the standard single supplement (unless otherwise noted in the detailed itinerary for your specific trip).
Single Supplement – Custom Tours
Custom Tour prices are generally based on two (2) or more participants; therefore, single supplements for “solo” Custom Tours will vary and are available upon request but cannot be guaranteed.
Any free or reduced single supplements are not combinable with other offers or promotions.
Further, travelers participating in our international tours should be aware that room sizes, standards and facilities can vary regionally and are often different from standards in the United States. This can include difference in bed sizes and room sizes, bathroom amenities, amenities such as air-conditioning and compliance with other standards such as Americans with Disabilities Act (ADA) and wheelchair accessibility. One of the joys of international travel is experiencing different cultures and different ways of life so we hope that you will accept these differences with grace and a sense of adventure. Further, Boundless Journeys reserves the right, if necessary, to substitute other similar accommodations for accommodations listed on your itinerary. Such substitutions may be made at any time and without prior notice. We cannot be held responsible for over-bookings; should such occur, we will undertake to find similar accommodations in the same area. Such substitutions are at Boundless Journeys’ sole discretion and no refunds will be offered for changes in accommodations.
While we exercise due diligence in the selection of our partners, and several are based on our own personal experiences, some hotel and other accommodation profiles are based on information provided to us by the Supplier. This includes images and descriptions of the properties and rooms. Additionally, travelers should be aware that star ratings or similar systems are based on country classifications and therefore can differ. While Boundless Journeys does its best to maintain current and accurate information regarding these Suppliers, we cannot be held responsible for any inaccuracies in Supplier descriptions, amenities, or images.
Transfers
Boundless Journeys is pleased to offer transfers strictly in accordance with your individual itinerary, subject to additional fees as described in said itinerary. Except as expressly provided in your itinerary, traveler is solely responsible for transfers to and from airports and all other locations/destinations. You must be on time for all transportation. There will be no refund for missed or unused transfers. If applicable, you must provide us with your flight information no less than 21 days prior to departure to ensure transfers will be available. If at any time your flight plans change, you must notify us immediately. Failure to do so may result in missing these services and no refund shall be due which results from missing or outdated flight information.
Meals
Meals are included as expressly indicated in the itineraries. Any food and beverages consumed outside of itinerary meals are not included and are at the sole expense of the guest. For safety and liability reasons, Boundless Journeys and its Representatives cannot be responsible for directly accommodating any food allergies, or dietary requirements and restrictions, and is not responsible for any issues or problems associated with the same. We will advise our Suppliers of your request, but we cannot guarantee their availability. While the meals are designed to be wholesome and satisfying, guests with extensive dietary needs are welcome to bring their own supplemental items.
Sightseeing/Activities
Sightseeing trips and activities are only included as provided in the individual itineraries. Any excursions or activities not included in itineraries and done outside of trip times are at the sole expense of the traveler. These trips and activities are designed to accommodate group travel. As a courtesy to others in the trip and/or activity, it is mandatory that you be on time for all scheduled experiences. Trips and activities will begin on time and failure to arrive will be considered a no-show for which NO refunds will be available. It is essential that you keep in mind that trip and activity times are set to accommodate climate, crowd size and best viewing options for our groups. At times, early morning departure times may help create a better experience. Therefore, late arrivals cannot be accommodated.
Changes to Itineraries
Boundless Journeys reserves the right to make changes to its published itineraries which we deem insignificant and are due to reasons beyond our control. In such cases, we will arrange for the substitution of comparable services. While no changes are anticipated, there may be occasions when certain alterations become necessary. These can be due to religious holidays, national celebrations, or unforeseen events including weather, governmental closures, acts of God, or any other reason. Boundless Journeys reserves the right to change the itinerary due to such unforeseen circumstances or emergencies including illness of a Supplier or Boundless Journeys and while every effort will be made to find a suitable substitute, one cannot be guaranteed. Additionally, sites undergo renovations from time to time which can obscure viewing or otherwise change the nature of visiting these sites. No trips will be cancelled due to renovations, although Boundless Journeys may choose to amend itineraries for such sites. These changes will not be considered a material change and will not be considered cause for cancellation by the guest.
If we suggest alternate activities in place of a planned stop or in case of leisure time, such suggestions do not constitute our endorsement. In such a case you will be subject to the terms and conditions of the Supplier of the activity and your only recourse in case of damage will be against the Supplier of the alternate activity.
What’s Not Included
Any items and matters not referred to in your itinerary are not included in the trip price. This can include but is not limited to items such as flights and airfare (domestic, international or inter-tour) not stipulated in tour itinerary, any transportation not specified in your itinerary, checked and/or excess baggage; passport and visa fees; trip protection and/or insurances of all kinds; any donations, gratuities and tips if not listed on your itinerary; laundry; phone calls; minibar; beverages and meals not detailed in the itinerary; optional experiences; souvenirs; and all items of a personal nature. Additional taxes and surcharges may be collected by foreign governmental and non-governmental entities. The price does not cover costs and expenses, including your return home, if you leave the guided trip whether of your own volition, our decision based on behavior that disrupts the trip, due to illness, action by any government or other reason. This partial list is illustrative and not an exhaustive list of every item not included.
Non-Operation of Group Trips
Some trips are based on a minimum number of participants. Boundless Journeys makes every effort to ensure that trips meet their minimum requirements. However, if the trip drops below the minimum number of participants cancellation of the trip may occur at the sole discretion of Boundless Journeys. In such case, guests will be advised at least sixty (60) days prior to departure. Boundless Journeys reserves the right to change the departure date. We may offer alternative trip dates or other travel arrangements. You may choose to accept these arrangements or to cancel your booking, in which case a full refund will be provided of payments made to Boundless Journeys. Any air cancellation will be in accordance with the terms of the carrier and Boundless Journeys will not be liable for the carrier’s refusal to make any refund whatsoever. In such case Boundless Journeys will not be liable for any additional costs incurred outside of the trip prices such as visa and passport fees, travel insurance or any other purchases made by the guest in anticipation of the trip.
CHANGES AND Cancellations.
CHANGES BY YOU. While Boundless Journeys will do our best to accommodate requested changes prior to and/or after tour booking has been confirmed, we cannot guarantee any said changes. As mentioned prior, changes may be considered cancelled services, and additional substantial cancellation penalties may apply. Changes are subject to additional Supplier charges, are based on availability, and may incur additional fees. Any changes (especially with regards to airfare or other ticket contracts, including cruise lines) are subject to the applicable Supplier’s terms and conditions. In addition to any applicable travel Supplier change fees, Boundless Journeys, in our sole discretion, may charge a change fee depending upon the complexity of the revision requested, per traveler/per booking. Traveler will be liable for any and all cancellation charges and change fees that may be imposed for the booking of revised arrangements and for all costs incurred and/or associated with the arrangements themselves.
CANCELLATION BY YOU. Cancellation of travel must be made in writing and is effective from the date we receive the written notification. As described above, Boundless Journeys is required to pay all Suppliers well in advance of your trip date. This includes but is not limited to accommodations, meals, transportation, museum tickets, etc. All Suppliers have their own cancellation policies, which apply to your booking. Should a cancellation become necessary, please inform Boundless Journeys immediately in writing at [email protected] and request a written confirmation of your cancellation. Upon receipt, Boundless Journeys will follow industry procedures for any applicable refunds as outlined in the Supplier’s terms and subject to their review. If you are entitled to a refund, please note that the Supplier is responsible for this refund, not Boundless Journeys. Suppliers may choose to provide a travel voucher or credit in lieu of refund. We are not responsible for a Supplier’s failure to pay a refund or for Supplier bankruptcy or insolvency. We will use commercially reasonable efforts to facilitate the Supplier providing you with a refund, credit or voucher but we cannot guarantee the same. You acknowledge that any refunds or credits authorized by the applicable travel Supplier at any point after the time of purchase, will be issued in the form of currency in which original payment was made. If the reason for cancellation is covered under the terms of your travel protection plan you may be able to reclaim these charges, for this reason we strongly recommend the purchase of a comprehensive travel protection plan.
In addition, Boundless Journeys’ cancellation charges will apply. The following cancellation charges are expressed at a percentage of quoted price.
Scheduled Group Departures: Minimum fee is $100 per person
Days Before Departure We Receive Notice of Cancellation
**Custom Tours: Any planning fees and/or deposits are NON-REFUNDABLE.
**Please note that cancellation and transfer schedules for cruises, safaris, custom trips, certain special events and private trips are often stricter. These exceptions are clearly indicated in the cancellation policies for each of these trips.
Transfers. Traveler may transfer, in Boundless Journeys’ sole discretion, to another scheduled trip that is within the same calendar year without penalty and/or fees by submitting notification of your request to transfer more than 120 days prior to the original trip’s scheduled departure date. After that timeframe, our standard cancellation terms and fees will apply.
Trip Credits. Boundless Journey trip credits are determined and issued in Boundless Journeys’ sole discretion. All trip credits are only valid towards a Boundless Journey trip, have no cash value and are subject to all terms herein including our payment and cancellation policies. Traveler is responsible for paying the increased cost difference for the new trip, if any, in accordance with our payment terms, when applying the trip credit. If the new cost is lower, you will receive a credit for the difference.
IMPORTANT NOTE: There will not be any refund for any unused portion of a travel booking. While any participant can choose not to participate, please be aware there will be no refunds for any portion of the trip that participant is not able, or chooses not to engage in. Further, if you cancel while your trip is in progress, there is no refund for the unused portion. In addition, if you arrive late to any part of the trip, all costs required to reach and join the activity/trip in progress will be at your own expense.
Cancellation or Changes by US. If between planning time and/or during actual travel, circumstances require changes, Boundless Journeys and its Suppliers, reserve the right to cancel or vary any itinerary and substitute components of any trip, including but not limited to, hotels and accommodations of comparable quality, air schedule or surface transportation changes (e.g., drivers and guides), security matters, and/or other events make such alterations necessary. Suppliers may substitute transportation equipment depending on any variety of factors, including the volume of passengers on the trip. Sightseeing trips may be altered as described above. Boundless Journeys cannot be held responsible for any closures, necessary itinerary changes, or curtails for any reason. These changes will not be considered material changes and will not be considered cause for cancellation by the traveler. Normal cancellation penalties still apply to the trip that has been changed. Without limitation to the foregoing, we reserve the right to cancel or reschedule any trip departure for any reason. If we cancel, except in the case of a force majeure event, we may offer alternate arrangements, and you may choose between a full refund of all money paid or credit in that amount for any alternative trip. If the alternative trip is less costly than the cancelled trip, we will refund you the difference. If the alternative trip is more costly than the cancelled trip, you will be required to pay the difference. Guest is responsible for any additional costs not directly booked through Boundless Journeys, including but not limited to, acquiring travel insurance or airline tickets or any other travel-related arrangements not made by us.
FORCE MAJEURE. Boundless Journeys assumes no liability for, any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other force majeure condition, including, without limitation: natural disasters, fire, volcanic eruption, hurricane, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, landslides, water or power shortages or failures, tropical storms or hurricanes, natural or nuclear activity, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, cybersecurity issues and/or technology outages or disruptions, changes of schedules or operational decisions of air carriers, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics (including, without limitation, COVID-19), or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel Supplier and its facilities, or any other catastrophic circumstances or any other factors unforeseen by Boundless Journeys that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions(“force majeure”). In the circumstances amounting to force majeure, we will not be required to refund any money to you, although if (and only if) we can recover any monies from our Suppliers (and we are under no obligation to), we will refund these to you without any charge by Boundless Journeys.
Travel Protection INSURANCE. Travel Protection Coverage is NOT included in the cost of your trip. It is the traveler’s responsibility to protect their purchases. For this reason, Travel Protection Coverage is strongly recommended, and such plan should cover Trip Cancellation or Interruption, Medical Expense, Emergency Evacuation/Repatriation, and Baggage. Travel protection plans can help protect you in the event of loss of NON-REFUNDABLE trip deposits and payments that result from cancellation or trip interruption (due to a covered reason such as injury or illness before or during the trip). It also helps with reimbursement for medical emergency costs (including very costly medical evacuation and repatriation costs), missed connections and baggage loss. Travel protection plans, which may include Cancel For Any Reason coverage, should be purchased within close conjunction of initial payment towards your travel purchase.
While Boundless Journeys may recommend travel insurance options for you to choose from, we are not liable for any issues that result from said travel insurance options. Boundless Journeys is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel coverage plans and as such cannot evaluate the adequacy of the prospective insured’s existing insurance coverage. Further, we cannot guarantee that any insurance provider will approve coverage for a claim made under the insurer’s policy and make no representations about the extent of coverage for any policy it may offer or quote. Please note any and all cancellation fees will not be accepted as part of your claim. If you have any questions about your travel protection, call your insurer or insurance agent or broker.
Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Boundless Journeys cannot be held responsible for denied entry if a traveler is unable to provide details to authorities of insurance or denial of entry for any reason. Declining to purchase an adequate travel protection plan could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without this coverage, there may be no way to recoup any losses, costs or expenses incurred.
BY DECLINING TO PURCHASE TRAVEL INSURANCE, TRAVELER ACKNOWLEDGES THE AFOREMENTIONED RISKS ABOVE. FURTHER, IF YOU CHOOSE TO TRAVEL WITHOUT ADEQUATE INSURANCE COVERAGE, LA BELLE ROUTE WILL NOT BE LIABLE FOR ANY OF YOUR LOSSES HOWSOEVER ARISING, FOR WHICH TRIP PROTECTION PLAN COVERAGE WOULD OTHERWISE HAVE BEEN AVAILABLE
DESTINATIONS AND DOCUMENTATION. Travel to certain destinations may involve greater risk than others. Boundless Journeys urges travelers to remain informed on a daily basis as to current news, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at https://travel.state.gov/content/travel.html, and http://www.cdc.gov. In addition, you should consult with government websites to ensure that you are in compliance with all requirements for admittance into that country, including COVID- 19 requirements, as well as understanding local laws that govern travel within a country, such as medical tests and tracking. A U.S. State Department list of travel advisories is available at https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/. Should you choose to travel to a country that has been issued a travel warning or advisory, Boundless Journeys will not be liable for damages or losses that result from travel to such destinations.
It is the responsibility of each traveler to obtain and carry a valid passport, visa(s), inoculations, and all other documents required by applicable government regulations. When travelling domestically within the USA or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight, found here: http://www.tsa.gov/traveler-information/acceptable-ids. Air travelers with identification (ID) that does not meet the REAL ID ACT requirements will have to use alternate ID forms (passport, military ID, or permanent resident card) to pass TSA security checkpoints—even for domestic travel. Visas are required when they apply. U.S. citizens traveling to the United Kingdom (UK) for short visits, tourism, or business, including those just passing through UK airports, will need an Electronic Travel Authorization (ETA) if they do not have a UK visa or legal residency in the UK or the Republic of Ireland. You can find out if your international destination requires a visa at https://www.usa.gov/visas-citizens-traveling-abroad. Travelers voluntarily assume full and sole responsibility for any and all risks and/or costs involved with failure to report any errors and/or omissions to documentation. In some countries you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. Boundless Journeys strongly recommends that you take into account that certain countries will not admit a passenger if their passport expires within six (6) months of the date of entry. Many countries require a minimum number of blank pages in your passport book. Non-USA citizens may require additional documentation. Children and infants also require all such travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities. Please visit www.travel.state.gov or https://www.dhs.gov/real-id for the most updated requirements for travel documentation.
Recommended inoculations for travel may change and you should consult your practitioner for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. Inoculation requirements can be found on the Center for Disease Control website at https://www.cdc.gov/. Further, it is the traveler’s sole responsibility to know what medications, if any, are prohibited and/or restricted by the destination(s) they are traveling to. To avoid issues, such as confiscation or denied entry, travelers should research their destination’s specific regulations, carry all required documentation (e.g., prescriptions and/or physician’s notes), keep medications in their original packaging, and check with the foreign embassy of their destination country before traveling.
In addition, certain countries restrict travelers with criminal convictions, even if expunged. Please inform us prior to booking with us if this applies to you and seek separate legal counsel to confirm your ability to travel to your desired destination. If you are denied access to a country or a Supplier due to a conviction, Boundless Journeys shall not be liable for any losses, expenses, or refunds to you or anyone in your group.
You acknowledge any failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing traveler to miss flight(s), and subsequent scheduled travel bookings trips. Boundless Journeys bears no responsibility for advising and/or obtaining required travel documentation for you, or for any delays, damages, and/or losses including missed portions of your vacation related to improper documentation or government decisions about entry.
Non-Responsibility. Boundless Journeys does not provide, own, manage, operate, supervise or control the travel services and products that may be provided as part of your trip, such as eateries, museums, activities (e.g., events, exhibits), transportation, flights, accommodations (e.g., hotels), cruise, or travel insurance (“Travel Products”). All Travel Products are owned, controlled, operated, or made available by vetted, independent third parties such as destination management companies, airlines, hotels, cruise lines and tour operators (“Suppliers”). Boundless Journeys and its owner, officers, employees, affiliates, agents, contractors and representatives (“Representatives”) use third party Suppliers to arrange trips, transportation, sightseeing, lodging, and all other services related to this trip. Boundless Journeys is an independent contractor and is not a Representative of any of these Suppliers. All Suppliers are independent contractors and are not Representatives of Boundless Journeys. The Supplier’s terms, conditions and privacy policies apply to your booking so you must agree to and understand those terms. Your interaction with any Supplier is at your own risk; Boundless Journeys does not bear any responsibility should anything go wrong with your booking or during your travel. Hence, as the traveler, you agree that Boundless Journeys acts only as an agent for the Supplier in acquiring transportation, hotel accommodations, cruises, sightseeing and other Travel Products, privileges or services for the travelers’ benefit, and on the express condition that Boundless Journeys shall not be responsible for any act, omission, negligence, bankruptcy, insolvency or default of any Supplier, company or person engaged in or responsible for any Travel Products, or otherwise in connection therewith.
Further, all tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions specified by each Supplier, and by accepting the coupons, vouchers, and tickets, or utilizing the services, all travelers agree that neither Boundless Journeys nor its Representatives are or may be liable for any loss, injury, or damage to any trip traveler or their belongings, or otherwise, in connection with any service supplied or not supplied resulting directly or indirectly from any occurrence beyond the control of Boundless Journeys including in the event any third-party providers or healthcare professionals seek to assist with medical or other help and we are not liable for any costs or missed activities in relation to said assistance. Boundless Journeys assumes no responsibility or liability for any delay, change in schedule, loss, injury or damage or loss of any traveler that may result from any act or omission on the part of others; Boundless Journeys assumes no responsibility or liability for personal property; and Boundless Journeys shall be relieved of any obligations under these Terms and Conditions in the event of any strike, labor dispute, act of God, or of government, fire, war, whether declared or not, terrorism, insurrection, riot, theft, pilferage, epidemic, pandemic (including COVID-19 or other infectious diseases), illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation. Boundless Journeys accepts no responsibility for lost or stolen items. In addition to the foregoing, Boundless Journeys reserves the right to refuse any traveler or potential traveler at its sole discretion.
Please review all documents, including the cancellation policies and terms and conditions of the Suppliers, carefully and promptly as we will not be responsible for any errors or your unawareness of Suppliers’ terms. It is your responsibility to review all travel documentation and alert us within twenty-four (24) hours of any corrections.
Assumption of Risk/Waiver. Traveler is fully aware of the inherent risks connected with participating in the tour and may be required to sign an additional Supplier waiver for some tour activities (e.g., ziplining, rafting, etc.). Traveler further acknowledges that trip risks include, but are not limited to, risk of injury or death from: force majeure, motor and conveyance vehicle collisions, boating and water related activities, roadway hazards, slips, and falls, uneven terrain, criminal or terrorist acts, government actions, consumption of alcoholic beverages, tainted food, or non-potable water; exposure to plants and to extreme weather and the elements, including heat, cold, sun, water, and wind; your own negligence and/or the negligence of others, including tour leaders, other travelers, Boundless Journeys and its Representatives; attack by or encounter with insects, reptiles, and/or animals including wildlife, and contact with plants; accidents or illness occurring in remote places where there are no available medical services; foodborne illnesses, dietary restrictions or allergic reactions, fatigue, chill, overheating, and/or dizziness; known or unknown medical conditions, illnesses caused by COVID-19 (or other pandemics and infectious diseases, etc.), physical excursion for which you are not prepared or other such accidents; strains, sprains and overstretching, the negligence or lack of adequate training of any third-party providers who seek to assist with medical or other help either before or after injuries have occurred; accident or illness without access to means of rapid evacuation or availability of medical supplies or services; the adequacy of medical attention once provided; equipment malfunctions; or a lack of safety features and/or failure to utilize any safety features.
Traveler understands the description of these risks is not complete and acknowledges that unknown or unanticipated risks may result in injury, illness, or death. In order to partake of the enjoyment and excitement of this trip, traveler is willing to accept the risks and uncertainty involved as being an integral part of travel and is voluntarily participating in said travel with the knowledge that there are significant potential dangers and hereby agrees to accept any and all risks. FURTHER, Traveler hereby accepts and assumes full responsibility for any and all risks and agrees to and shall hold harmless and fully release Boundless Journeys and its representatives from any and all claims associated with the trip, including any claims of third party negligence and/or the negligence of Boundless Journeys and/or its Representatives and traveler hereby covenant not to sue Boundless Journeys and/or its Representatives for any such claims or join any lawsuit or action that is suing Boundless Journeys. These Terms and Conditions also bind your heirs, legal representatives and assigns. The terms of this HOLD HARMLESS AND RELEASE OF ALL LIABILITY paragraph, shall survive any termination or cancellation of these Terms and Conditions, whether by operation of law or otherwise.
DISCLAIMER: We are not a medical authority and as such we assume no responsibility for any medical care provided to you. Traveler agrees to assume all costs of medical care and related transportation that are provided to you during the tour.
Indemnification. Traveler agrees to and shall indemnify and hold harmless Boundless Journeys and its officers, directors, employees and agents, from any expenses, losses, liabilities, damages, judgments, settlements and costs (collectively, “damages”) involved with or incurred by Boundless Journeys (including, without limitation, reasonable attorneys’ fees and the advancement of same) with respect to any claims, law suits, arbitrations, or other causes of action, which result, directly or indirectly, from: (i) traveler’s breach or violation, or threatened breach or violation, of these Terms and Conditions; (ii) any of your negligent acts or omissions, or any damage caused by traveler while participating in the trip; (iii) any force majeure or inherent risk of travel; or (iv) claims brought by third parties in connection with any of the foregoing. The terms of this INDEMNIFICATION paragraph shall survive any termination or cancellation of these Terms and Conditions, whether by operation of law or otherwise.
YOUR BEHAVIOR. Each traveler on any trip planned by Boundless Journeys is expected to act responsibly and adhere to all behavior guidelines established by Boundless Journeys, our Suppliers and any institution behavior policy, as applicable. Boundless Journeys, its Suppliers and any institution representative reserve the right to remove you from any facility, hotel or resort property, trip location or means of transportation if your health or your conduct appears to endanger yourself or others, disrupts the general well-being of other individuals on any element of your trip, or interferes with the operation or security of the places we visit. In any such case, there will be NO refund.
When you book with Boundless Journeys, you accept responsibility for any damage or loss caused by you or anyone traveling with you including, without limitation, in connection with any violation of applicable laws, regulations or policies, or use of illegal substances at the location of your travel (e.g., marijuana). Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid directly at the time to the accommodation owner or manager or other Supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us. We are not responsible for any costs incurred concerning a guest removed from a trip, or any portion of a trip. You agree not to hold Boundless Journeys or any of its Representatives liable for any actions taken under these Terms and Conditions.
You acknowledge and agree to follow and abide by any and all laws and regulations of any state and/or country you enter while participating in the trip. While all local and national laws and regulations are important to follow, we strictly encourage you to be informed concerning the use and/or possession of drugs in particular. There will be no tolerance for any use or possession of any drug and your failure to strictly comply with this requirement will result in a breach of these Terms and Conditions and may prevent you from your continued participation. We require responsible alcohol consumption for your safety and for those around you. If you are asked to leave a trip for inappropriate behavior, violence, or any other disruptive action, you will NOT be refunded.
Health/Pre-existing Medical Conditions/Persons with Disabilities. Some of our tours, including our adventure travel tours, require strenuous physical activity and as such you acknowledge that you and all members of your group, are able to meet the physical demands of the tour you have booked. By booking a tour with us, you further acknowledge that you have undergone a physical examination and either received a doctor’s approval to participate or chosen to participate without a physician’s consent. If you are unable to complete any part of the tour due to a physical or mental inability to keep up with the group of participants, there shall be NO refunds owed.
The nature of many of the destinations we travel to means that in some cases they may be unsuitable for those who use a wheelchair or have a lack of mobility. However, we will be delighted to discuss the feasibility of your participation in any of our trips. It is essential that you advise us before booking if you do have any disability or pre-existing medical condition which may affect your ability to do so, or if you have any special requirements as a result of any disability or medical condition (including any which affect the booking process) so that we can assist you in considering the suitability of the arrangements and/or in making the booking. Boundless Journeys will communicate requests to Suppliers but cannot be responsible if Americans with Disabilities Act (ADA) accommodations are not available. Any accommodations provided will be at the sole expense of the traveler requiring the accommodation. Please note that accommodations outside of the USA may not be in compliance with the Americans with Disabilities Act (ADA) and may not have wheelchair accessibility. Our Suppliers are, unfortunately, unable to offer additional assistance to travelers with limited mobility and all such assistance will need to be provided by whoever the traveler is traveling with. Travelers with disabilities must notify Boundless Journeys at the time of booking of status and of the identity of their non-discounted, paid travel companion who will be responsible for providing all necessary assistance. We may request that you provide a letter from your doctor confirming your fitness to travel.
If you are pregnant or expecting at or around the time of your planned travels, please inform us prior to booking. Some Suppliers will not permit travel past certain gestational periods for your safety and the safety of your child/ren. If you become pregnant after booking with us, please consult with a doctor and review the Supplier terms and conditions as they relate to your booking to determine whether you will be permitted or prevented from traveling. If you are denied boarding embarkation, or access to a Supplier due to a pregnancy, or physical or mental disability, Boundless Journeys shall not be liable for any losses, expenses, or refunds resulting from such loss in access for you or anyone in your group.
For the safety of our guests, Boundless Journeys reserves the right to request health information prior to travel and to exclude any participants it deems unfit for travel at its sole discretion.
PHOTOGRAPHIC/VIDEO LIKENESS AND FEEDBACK. Traveler hereby gives consent and grants to Boundless Journeys a royalty-free, perpetual, and irrevocable license to publish any testimonials, reviews, photographs and/or videos of the trip or traveler in any form of media without obtaining further consent and without compensation, solely for the purposes of marketing our trips. Each traveler releases Boundless Journeys and its Representatives from any liability in connection with any use of such forms of media. Notwithstanding the foregoing, if a traveler desires to have a specific photo or video removed from our website or social media, please request said removal per the email below.
DISPUTE RESOLUTION/CONCERNS. If you have any issues or questions during your tour, promptly notify your tour leader and/or us via the Contact Us information below so that we/your tour leader can attempt to address them. You must submit any unresolved concerns in writing to Boundless Journeys within thirty (30) days of the tour’s end date, so we have the opportunity to resolve them. In the unlikely event a dispute arising out of, in connection with, or relating to these Terms and Conditions, and/or the transactions and relationships among the parties contemplated by this agreement, you agree that the dispute shall be submitted to a neutral third-party mediator in Vermont, with both parties dividing equally the costs of such mediator. If the dispute cannot be resolved through mediation, then the dispute will be governed by Vermont law as stipulated herein below.
CLASS ACTION WAIVER/LIMITATION of DAMAGES/Notice of Claim. You agree that you will only bring claims against Boundless Journeys in your individual capacity and not as a plaintiff or class member in any purported class action or representative proceeding. Boundless Journeys shall not in any case be liable for other than compensatory damages, and your payment of a deposit on a trip means that you agree to these conditions of sale and expressly waive any right to punitive damages. You understand and agree that no claims will be considered and that you will not bring suit against Boundless Journeys unless you have first provided a written notice of claim to Boundless Journeys within thirty (30) days after the trip or cancellation of the trip, further provided that you agree to file suit within one (1) year of the incident and you acknowledge that this expressly limits the applicable statute of limitations to one (1) year. Any claims not submitted and received within this time shall be deemed irrevocably waived and barred. Notwithstanding the foregoing, in no event shall Boundless Journeys’ liability to you (or any member of your traveling party, or your/their heirs, successors and assigns), from any cause of action (whether in contract, tort, indemnity, equity, or otherwise), exceed the amounts paid to Boundless Journeys for the services Boundless Journeys performed and provided to you in connection with these Terms and Conditions, and this is your sole and exclusive remedy for a breach of these Terms and Conditions by Boundless Journeys.
GOVERNING LAW AND VENUE. These Terms and Conditions and all attachments hereto and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Vermont exclusive of conflict or choice of law rules. Any claims shall be brought in a court of competent jurisdiction located in Lamoille County in the State of Vermont.
ELECTRONIC COMMUNICATIONS. You consent to receive electronic communications, and you agree that all documents, notices, disclosures, and other communications that we provide to you electronically, via email or through text, satisfy any legal requirement that such communications be in writing.
MISCELLANEOUS. These Terms and Conditions, including any other documents, itineraries, and invoices we provide you, constitute our entire agreement and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, with respect to Boundless Journeys. If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Failure by us to exercise or enforce any right or provision of these legally binding Terms and Conditions shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party. The provisions of these Terms and Conditions, which by their nature extend beyond termination or expiration of these Terms and Conditions (whether by operation of law or otherwise) shall survive the expiration or termination of these Terms and Conditions to the full extent necessary for their enforcement and for the protection of the party in whose favor they operate. These Terms and Conditions shall be written in, and all other communication under or in connection with these Terms and Conditions shall be in, the English language. Any translation into any other language shall not be an official version thereof, and in the event of any conflict in the interpretation between the English version and such translation, the English version shall control.
CONTACT US. Boundless Journeys welcomes your questions or comments about our tours:
Email: [email protected]
Attn: Bryan Haggerty
Title: Owner
Phone; 1.800.941.8010
Our dedicated team of travel experts are here to help.
1-800-941-8010
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50 Tours Of A LifetimeMulti-year Recipient
Best Adventure Travel Company Winner
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